At first glance Trans Letaba Panel Beaters might not seem a state-of-the-art collision repair centre, but you would be very wrong if you thought this. Not only is the Trans Letaba Panel Beating business a great success, it’s standards of body repair are right out of the top drawer. As usual it has taken a lifetime of family effort to get it that way.
Ockert Botha, the founding father of the company, started in the business as a qualified panelbeater. His start was a four-man partnership at Van Vreden’s Panelshop. In 1989 Ockert started out on his own with a new building and great plans for the future to uplift the collision repair side of the company which today encompasses, from the 1992 initial building, a huge array of offices, mixing rooms, reception areas and spray booths that utilise the latest Sikkens waterborne refinish system.
Hansie Botha, the second generation Trans Letaba director says that all the major investment required to bring the shop up to the high standards needed for approved body shop repair has been funded over the years by the tight knit professional team at the company.
The reception wall has no fewer than 20 approved repair approvals and the body shop operates with many of the top local authorised dealers to repair to top international standards and restore any vehicle to its pre-accident quality levels.
“Training operations inside the business has also formed a vital part of the drive for outstanding quality of repair and customer satisfaction with model specific training on newly-launched models. We use the approved body jigs and adhere to new non-toxic green environmental standards,” says Hansie, who is also a key director of the Collision Repair Association (CRA).
It is a huge task to keep the 4600 m2 business at the top of its game, but everyone has a great sense of purpose to work well and maintain high levels of satisfaction with major insurance partners in this area. Major investments on an aluminium body repair area to meet VW and other key manufacturers new standards has also been seen.
“It’s been a big ask over the last five years to keep pace with many of the market changes that a family business like ours faces, but I am upbeat about the company’s future. It is a customer-centred fuss-free experience when a client uses our services. This is our philosophy overall. We offer a full five-year warranty, computerised quotation system and the shortest possible repair time to our regular clients who have played a major part in the company’s long 30 years of success in the local Tzaneen area” concluded Hansie.
Hansie also plays a key role in local business activities and is part of his community in Tzaneen.
This is a body shop with a firm grasp on what it takes to keep customers, showing no fear to grow and invest while keeping in touch with their community. A winning combination all round.