Rubicon Autobody Repairs opened its doors 52 years ago with Nick Mostert senior at the helm. It has since gone on to become a local household name when it comes to getting your vehicle repaired. “That’s been our secret to success,” said Nick Mostert Jnr, managing director. “The fact that we provide quality service and have a clean professional shop has always kept us out front when it has come to vehicle repair.”
Work at Rubicon Autobody Repairs is insurance-driven but their best work generator has always been word of mouth advertising and of course returning customers.
It seems that long term relationships are what this family-run business is all about. They have been using the PPG refinish system at Rubicon Autobody Repairs since 2003 when Ducol first imported the brand. “The PPG system is our first choice as it’s excellent quality, has OEM approvals and we enjoy great service from the team. The wet-on-wet primer and the high solid clearcoat are exceptionally good products in particular, as every job turns out faultless.”
Rubicon Autobody Repairs employs 70 people at their premises and their shop is a large well-oiled and organised machine. They have many manufacturer approvals and as such they have a dedicated aluminium bay in their shop too. The company invest heavily in the latest equipment to keep up with all the requirements that OEMs demand.
As with just about every body shop Automotive Refinisher speaks to, keeping good staff and training apprentices can be tough. Ever increasing salaries to keep skilled team members is a reality, while trying to find dedicated candidates to serve in apprenticeship positions often proves very difficult to fill. Training is really important every step of the way running a successful operation and they do their best to keep apace in this regard.
Some of the greatest challenges in the day-to-day running of any body shop business is administration and keeping up with every BEE requirement.
Rubicon Autobody Repairs is a member of the CRA which helps give them weight in a negotiating arena.
Another key to a successful business is keeping on top of invoicing. “You have to be able to measure where you are every day against your bank balance,” said Magdaleen Engelbrecht. “That’s why we invoice every day. We know exactly which systems are working for us and where there are problems immediately, and it’s this quick reaction to staying on top of things that has been another feather in our cap of success.” she concluded.