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Fix Auto South Africa is delighted to announce the appointments of Malcom Rajah and Gavin van der Riet. Rajah has been appointed as CEO and Van der Riet appointed as national operations manager. They have assumed their positions as of August 2016.

The Motor body repair franchise network is designed to give insurers and other stakeholders a consistent focus on service delivery, cost and quality. Fix Auto’s owner operated franchises network means the business maintains local knowledge combined with the systems, knowledge and expertise of a leading global player with a proven track record.

Following a series of repairer clinics held earlier this year in April, there has been a significant interest shown in this franchise opportunity, and the recent appointments of Malcom and Gavin underscore the commitment of Fix Auto to the South African market.

Rajah brings with him significant experience from the motor insurance and franchising industries, having previously held senior positions with the PostNet franchisor, Outsurance and most recently he headed up Santam’s digital motor claims and assessing.

Van der Riet’s in-depth experience in the repair industry in insurance assessing ensures that the business is well positioned in delivering value to all stakeholders.

Rajah commented: “As an insurer with a franchising background, I have always felt that the South African motor body repair industry lacked the value proposition that a sound franchise brings to the table. I am very excited at the prospect of growing the Fix Auto brand in SA and I am confident that we have a compelling value proposition for insurers, fleet managers and most importantly repairers.”

Steve Leal, president of Fix Auto World said “Getting SA on our global map was a great result and it is now further enhanced by us attracting the skills and knowledge of people like Rajah and Van der Riet, which can only speed up our success in the country. We wish them well and look forward to working closely with them.”

Fix Auto Story

Fix Auto was created on the basis of a very simple idea: meeting the needs of a fragmented industry, because body shops need to communicate.

First, they need to communicate with consumers to build trust. Then, communicate with insurers to create long-lasting business ties. And lastly, communicate with each other to optimise their procedures.

This is Fix Auto’s key to success: understanding and meeting those needs.

For more information on Fix Auto and to register as a prospective franchisee please contact us on information@fixauto.com or visit www.fixauto.com