BASF Coatings Services basked in the glory of their success at the recently held South African Motor Body Repairers’ Association (SAMBRA) Awards as it was crowned the Best Overall Service Excellence supplier, in the Paint Category. Having consecutively won the award which was introduced a year ago, BASF also scooped the Best Training award at the ceremony held in Stellenbosch, Cape Town.
“It is an honour to be voted as the most outstanding service provider two years in a row,” said Paul Mandersloot, managing director for BASF Coatings Services. “We do not only see ourselves as paint suppliers, but are committed to partnering with our customers and making them successful through our dedicated and hardworking sales and technical team,” added Paul.
“We are also delighted on receiving the best training programmes award. The investment we put into our state-of-the-art Refinish Competence Centre (RCC) has been fundamental in providing world-class facilities to conduct training sessions.”
BASF is highly focused on technical training. “With the increasing technological changes in today’s vehicles, it is vital to keep abreast with all the requirements from OEMs. We therefore work closely with manufacturers such as Volkswagen, Mercedes-Benz, Toyota, BMW, Mazda and JLR to name a few in understanding their specific requirements regarding training which we then integrate with our own modules and ultimately collaborate with MBRs to ensure they are always up to date with what is required from them,” said Marius Nel, BASF Coatings Services’ national technical manager.
SAMBRA represents a majority of accredited motor body repairers in South Africa who take part in the annual survey to rate insurers, OEMs, paint and equipment suppliers. “As a motor body repair association, it is our duty to foster effective collaboration between our members on the ground and insurers, OEMs and suppliers,” highlighted Edwin Martin, SAMBRA’s national director.
The annual SAMBRA Awards pay tribute to the motor body repair industry players for their contribution to the sustainability of motor body repairers in South Africa. The next SAMBRA survey will kick off early in 2018.