It’s a full thirty-three years since CYMOT in Namibia held their company’s first ever trade show. This year’s event was held at the SKW Sports Club and was once again a record breaker with in excess of 300 individual products being represented. The show was held over two full days and hosted 200 specialist exhibitors and trade supply companies to showcase all the latest developments and greatest products on offer to Namibians. CYMOT service this huge operation with 16 distribution points and they also cover Angola.
Axel Theissen, CEO of the company says that they continue to make solid growth despite a downturn in the economy with their national footprint of stores backed up by a huge distribution centre based in Windhoek. The geographical layout of the Namibian market demands that they hold high levels of stock in order to meet high customer expectation levels from the group.
The company offers many diverse brands such as cycle, leisure camping, automotive spares with Midas franchises and a Colour Perfect auto refinish division. They also stock many brands of health and safety products which are used extensively by industry and mining houses. All of this is now backed-up by a new state-of-the-art IT system which also powers a new buy online customer purchasing option.
One of CYMOT’s strengths has always been its people who run the operation around Namibia which keeps the leading-edge concept of service at the top level. “Despite static trading conditions,” says Thiessen, “it is the staff’s sense of purpose that enables the company to continue to prosper in all major centres across the country.”
The opening day saw many new exhibitors and customers gather in Windhoek at the expo. Brisk business was done with much interest shown across the board of CYMOT’s range. In the refinish orbit the Colour Perfect division headed up by Adriaan Tromp, chose to give their PPG Envirobase system users a glimpse of the future with the newly world launched Moonwalker computer colour matching innovation. “It is a game changer,” says Tammy Robberts from PPG, “as the accuracy of colour, speed of matching and material savings will make body shops sit up and take notice, and will keep them competitive into the future.
Along with them some other big hitters were to be seen at the trade event like Gondolier, Scholl Polish, 3M, Tork Craft, Festool, DuPont and many popular brands in automotive body and mechanical repair in the aftermarket.
A vast array of health and safety products were represented with goggles, masks and protective systems and clothing, which are all stocked by CYMOT.
Seeing the numbers in tourism currently in Namibia, it was no surprise to see a myriad of bakkie canopy conversions, tents, refrigerators and all manner of camping equipment on show to attend to prospective holiday maker’s needs. It is a large area of growth for the CYMOT company where outward bound tourists make a break for the fantastic wilderness in the desert or popular game viewing destinations.
The final evening of prize giving and a party late into the night is always the high point. The unanimous winner for the Supplier of the Year Awards from CYMOT was the Colour Perfect division and the PPG technical support team with their brands Envirobase, Max Meyer and online colour mobile Paint-It and Selemix industrial paint ranges.
It is hard to describe the Namibian market to most people. When customers are sometimes around 1800 kilometres away from their supplier, the case for being well organised is a good one. This has been CYMOT’s secret to great customer service which showed in their record levels of customer visitors and exhibitors at the bi-annual trade. It is a very unique way of doing business and CYMOT are way ahead of the game when it comes to happy staff, clients and great products to boot.
The products displayed at the Trade Show can be viewed on their newly launched e-commerce shop, Click-Shop-Pay, at www.cymot.com