Scania trucks that have recently been repaired at the Scania Accident Repair Centre in Windhoek, Namibia, have been donning the Glasurit 68 Line premium CV refinish paint. The shop recently extended its service offerings to include commercial truck repair.
“In order to maintain the standards of the vehicles by ensuring they are repaired with the original Scania parts and qualified workmanship, it was only befitting for us to open an accident repair centre,” explained Morne’ Mulder, regional after-sales manager for Scania Namibia. “The objective of adding this new dimension to the truck market is to preserve the residual value of our vehicles through concentrating on the truck repairs and in-house spray painting as well as making sure the vehicles are back on the road as soon as possible where they can be productive,” he added.
The process of getting the accident repair centre approved by Scania CV AB Sweden was a challenge for the Namibian operation. “We were the first workshop to be accredited in a Scania dealership in the whole of Southern Africa,” noted Accident Repair Centre co-ordinator, Ruan Booysen.
“This meant overcoming all the hurdles that are not typically faced with our European counterparts, however, now that we have the approval, we are set on growing our market share in the region.”
Hemco Paint; distributor of Glasurit in Namibia, was selected to be the CV refinish paint supplier for the truck manufacturing giant because of their exceptional service standards. “Their constant assistance, advice and presence of their team makes one feel that they want to be part of your business,” said Mulder. “Their lead times to supplying paint and PRP are equally outstanding.”
“We are committed to offering the best service in the refinishing industry to all our customers in Namibia. With excellent support from BASF through training and highly skilled technical support, we can offer superior value to our customers. Through the addition of the Glasurit 68 Line to our portfolio, we will continue our support to Scania through our partnership as we extend our market share even further,” concluded Vernon Maresch, Hemco Paint Automotive and Industrial product manager.
GLASURIT WINS SERVICE EXCELLENCE AWARD
BASF Coatings Services was announced the winner of the first ever South African Motor Body Repair Association (SAMBRA) Overall Service Excellence Paint Supplier award during the fifth annual installation of the SAMBRA awards.
SAMBRA began commissioning market research in 2011 to ensure fair trading conditions and improve the ethical behaviour of both insurer and repair industry. In 2015, the survey was extended to include two additional categories which SAMBRA motor body repairers were asked to evaluate; these were OEMs and paint and equipment suppliers. SAMBRA currently represents over 800 motor body shops in South Africa.
The ceremony was attended by industry players that included OEMs, insurers, paint companies and PRP and equipment suppliers, among others. Jeanne Esterhuizen, national chairperson for SAMBRA was pleased that the industry was coming together. She noted that everyone who won had done something extraordinary.
Paul Mandersloot, managing director for BASF Coatings Services was honoured to receive the award in absentia. “This type of award is only possible in partnerships,” he stated. “We are extremely positive about the contribution that we make in terms of high technical standards and promoting efficiencies in body shops through various programmes.”
“The backbone of our business is no doubt the sales consultants and technicians and their combined efforts. This award is a recognition of their hard work,” added Mandersloot.
SAMBRA is a national body that looks after the needs of motor body repair businesses across South Africa. SAMBRA members repair over 80% of all insured repair claims in the country, with more than half of the members holding a variety of manufacturer approvals.