The innovative Fix Auto Franchise Network, has gained remarkable acceptance from body shops in South Africa,” says CEO Malcolm Rajah.
Fix Auto’s body shop management system software “FIX@WORK” as well as its parts procurement software “FIX PARTS”, have been successfully tested. The systems having been developed by “Edge Technologies” and have been up and running for close to a year in local body shops. World best practices underscore Fix@Work software.
Fix@Work, works incredibly well with a comprehensive management control dashboard functionality that offers real time work in progress information, parts availability, turnaround, and cycle times as well as consistently measuring CSI.
Overall the Fix@Work systems have fared well during its pilot in the three high volume body shops in SA.
It is no secret that Fix Auto have become a dominant global collision repair network, expanding into China having introduced 78 franchised “Fix Auto” body shops into the Chinese market. This comes on the back of 30 Fix Auto body shops in Australia. As the company sets up to share the benefits of Fix Auto to other independent body shops owners in these countries, Fix Auto World welcomes its new franchisees to its family.
Fix Auto will begin the process of introducing franchisees to the business phase in South Africa. The identification of South Africa’s first franchise holders has been concluded and these concerns will come on board in the first quarter of this year. Gavin commented that “It is vital that our national roll-out proceeds without any system glitches”.
Malcolm added that Fix Auto will become a major player in the South Africa collision repair arena and will provide South Africa with a network based on transparency and integrity with a three -pronged approach focusing on the customer, franchise, and Insurer.
For more information on Fix Auto call the SA head office at 086 999 0506.
FIX AUTO LAUNCHES NETWORK IN CHINA
Fix Auto in China boasts an initial network of 78 collision repair centres. This Fix Auto in China boasts an initial network of 78 collision repair centres. This marks the eighth country in which Fix Auto now operates, cementing its position as the leading global collision repair brand, commented Steve Leal, CEO of Fix Auto.
“China is a very exciting market for Fix Auto’s proven model,” said Leal. “We are bringing together the independent operators under a strong global brand, and giving them the tools and support they need to grow their business.”
Fix Auto China’s initial network consists of 78 franchise locations, with momentum building and new locations being added regularly. The official launch was announced at an event attended by over 350 franchisees, employees and business partners in Shanghai. The event took place during Automechanika Shanghai, one of China’s biggest automotive trade shows.
“We are very excited to bring Fix Auto’s operational model and global brand to China”, says Frank Liu, president of Fix Auto China. “Our market is ready to embrace change, and Fix Auto brings the innovation and structure we need to become market leaders in a fast-changing environment.”
The event, held at the Radisson Exhibition Centre, had a full agenda including a welcome address from Fix Auto President Frank Liu and a presentation on Fix Auto’s global vision from Fix Auto World vice president of marketing Carl Brabander. Also in attendance were members of the Fix Auto China team and franchise network, delegates and representatives from several of China’s largest insurance companies, Fix Auto World’s financial partner the Caisse de dépôt et placement du Québec, as well as key global supply partners AkzoNobel and Mirka and Chinese collision repair industry association CAMRA.
“China’s collision repair space is massive in numbers as well as in opportunity. With over 460 000 repair shops nationwide and a growing understanding of the importance supply chain and direct repair programmes, the Chinese market is ready for the Fix Auto model. We are excited to welcome Fix Auto China to our global family and wish them much success,” concluded Leal.
FIX AUTO OPEN FOR BUSINESS IN SOUTH AFRICAThe beginning of this year saw the opening of the Fix Auto Franchise Network, in South Africa. “Fix Auto is a collision repair franchise that is ramping up major expansion on a global basis,” says CEO, Malcolm Rajah, Fix Auto SA is based out of their new Head Offices in Paulshof, Sandton.
The South African franchise roll out is now underway. Fix Auto offer transparent operating conditions and have already seen significant body shop interest locally. The company anticipates over 20 fully operational franchises in 2017.
A great deal of behind the scenes negotiations has been completed to lay a foundation for success in South Africa. Fix Auto will be operating as a Level 1 BEE compliant company, already gaining approval of major insurance companies and OEM’s.
“Our plan is to drive sustainability, having the ability to speak with one voice for franchise holders. This will ultimately reduce exploitation and build much strong relationships across all facets of collision repair.” said Rajah.
Malcolm also shared the Fix Auto SA’s vision & mission statement:
Vision: To create a culture that adds value, excites, and delights our customers through superior quality and exceptional customer service, within a leading transparent network.
Mission: To provide superior quality collision repair service that: CUSTOMERS recommend to family and friends, INSURERS prefer for their clients, OEM’s select for their brands, OUR EMPLOYEES are proud of, creating shareholder value and INVESTOR CONFIDENCE.
For more information visit www.fixauto.co.za or call 086 999 5060. Malcolm is available on 079 894 5015 and Gavin on 071 643 2833.